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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Eric

Eric

September 26, 2024

5  out of  5
rating by Eric
"Neda was very professional and helpful with me getting my VIN # corrected. Thank you Neda for all you do."
We responded:
"Thank you so much for your kind review, Eric! I’m glad to hear that Neda could assist you professionally and efficiently. The team is committed to providing top-notch service, and we’re glad she could help! If you need additional help, don’t hesitate to reach out. We appreciate your support! - Brandon"
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Judy Bromeling

June 26, 2024

5  out of  5
rating by Judy Bromeling
"Very much on top if their game. I have been with them 5 or so years. Never have had a problem. That's so much!"
We responded:
"Thank you so much for your kind words, Judy! We're delighted to hear that you've been satisfied with our service over the past five years. We strive to stay on top of our game and make sure our customers receive the best experience possible. -Brandon"
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Steven Johnson

June 5, 2024

5  out of  5
rating by Steven Johnson
"Good professional office"
We responded:
"Thank you for your feedback, Steven! We're glad to hear that you found our office to be professional. Providing a professional environment is important to us, and we strive to make sure that every customer feels welcomed and well-served. -Brandon"
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Jazmin Tolbert

June 5, 2024

5  out of  5
rating by Jazmin Tolbert
"Casey was very helpful with discussing my bill in detail. Excellent customer service skills!"
We responded:
"Thank you for your review, Jazmin! We're delighted to hear that Casey was able to assist you by discussing your bill in detail and that you were impressed with her customer service skills. Thank you for choosing us! -Brandon"
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Sam Odish

May 23, 2024

5  out of  5
rating by Sam Odish
"Always a pleasure speaking to your team, very professional and helpful, and always looking out for my family needs. Thank you."
We responded:
"Thank you for your review, Sam! We're so pleased to hear that you consistently enjoy your interactions with our team. It's wonderful to know that you find us professional and helpful, and that we are effectively looking out for your family's needs. We appreciate your feedback and look forward to continuing to serve you and your family. -Brandon"
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Patricia Holmes

May 13, 2024

5  out of  5
rating by Patricia Holmes
"I had the pleasure of speaking to Casey today. Casey was professional, friendly and courteous. Every thing I needed was provided in a quick and timely manner."
We responded:
"Thank you, Patricia! It’s a pleasure to hear Casey and the Brandon Wine State Farm agent team was able to provide you with a service that fulfilled your insurance needs. If you need anything further, please do not hesitate to give us a call! – Brandon"
Profile photo of Patricia Holmes

Patricia Holmes

May 13, 2024

5  out of  5
rating by Patricia Holmes
"I had the pleasure of speaking with Casey today. He was friendly, courteous and professional. I got the needed information quickly. He was so helpful and pleasant. I am glad I am customer with Brandon Wine. I have peace of mind I didn’t have before."
We responded:
"Thank you, Patricia! It’s a pleasure to hear Casey and the Brandon Wine State Farm agent team was able to provide you with a service that fulfilled your insurance needs. If you need anything further, please do not hesitate to give us a call! – Brandon"
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Kim Davidson Delrosario

May 6, 2024

5  out of  5
rating by Kim Davidson Delrosario
"Casey at Brandon Wines office of State Farm is amazing. He always gives the best professional and friendly customer service. He breaks thi gs down so it is easy to understand. Give him a call. State Farm is lucky to have him on their team."
We responded:
"Thank you, Kim! Casey will be proud to hear your feedback. We are happy to have you as a good neighbor to the Brandon Wine State Farm Agent office! -Brandon"
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Kali Loverdos

May 2, 2024

5  out of  5
rating by Kali Loverdos
"Casey Reeves was excellent , professional, helpful !"
We responded:
"We appreciate the great feedback, Kali! The Brandon Wine State Farm Agent team strives to provide service like this. Casey will be pleased to hear your feedback! Let us know if we can help with anything else! – Brandon"
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Dagny Harden

April 2, 2024

5  out of  5
rating by Dagny Harden
"Casey was AWESOME helping me to get my claim resolved. After 2 months he got things resolved in a week. Made me happy to pay my premiums."
We responded:
"Thank for giving us a 5-star review, Dagny! The Brandon Wine State Farm team strives to provide service like this to our good neighbors! Please give us a call if we can help with anything else! "
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Johnny Owen

March 21, 2024

5  out of  5
rating by Johnny Owen
"I spoke to Casey he was very knowledgeable patient and helpful"
We responded:
"Thank you for sharing your positive feedback, Johnny! Casey will be thrilled to hear he was able to make your insurance experience a positive one. "
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Ashley Bambarger

March 18, 2024

5  out of  5
rating by Ashley Bambarger
"Casey was super nice and really went into detail to help me know my next step since I’ve moved out of state. Really helpful!"
We responded:
"I'm glad you had such a good experience with Casey. Thank you for allowing us to serve you! -Brandon"
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Chels Chels

March 18, 2024

5  out of  5
rating by Chels Chels
"Casey with State Farm is great, he really cares and try’s to give the best advice to his abilities. I will Recommend him and State Farm every single time."
We responded:
"Thank you for the great feedback on Casey! We appreciate your business! -Brandon"
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Renzo Rivera

March 11, 2024

5  out of  5
rating by Renzo Rivera
"Absolutely love my agents! Have had some difficult situations occur in reference to some vehicles I’ve owned, this office has always found a way!"
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K Kenner

February 28, 2024

5  out of  5
rating by K Kenner
"Very professional, pleasant and most of all patient representative. I appreciate him for taking the time to answer any concerns or questions that I have related to my account. He deserves to be appreciated and recognized. Thank you having such well respected and knowledgeable Staff on your Team! 5 Stars plus for Brandon Wine’s Team!🤩🤩🤩🤩🤩"
We responded:
"Wow, thank you so much, K! We do all we can to provide great customer service, and it makes our day when a customer appreciates it. Please give us a call if we can help with anything further. – Brandon"
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Linda Kennedy

February 28, 2024

5  out of  5
rating by Linda Kennedy
"Kasey is always helpful and always willing to help"
We responded:
"We sincerely appreciate you taking the time to leave a review on the Brandon Wine State Farm Agent team. Thank you for your kind words, Linda! – Brandon"
Profile photo of Atoya Wigglesworth

Atoya Wigglesworth

February 23, 2024

5  out of  5
rating by Atoya Wigglesworth
"Casey is awesome!!! He was very efficient, knowledgeable, professional, and kind! Great job 🙌🏾🙌🏾🙌🏾"
We responded:
"Thank you for the kind words! I agree, Casey is awesome!"
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Ben Alev

February 21, 2024

5  out of  5
rating by Ben Alev
"Casey and Michael are extremely helpful and assisted with very short notice on an important item that had a deadline looming, accomplishing the task quickly and efficiently. They are great and I appreciate such attention to detail and their personal service that is very rare in today's business world. This is a great team!"
We responded:
"Our team is grateful for you positive feedback! Seeing your review and kind feedback made our day. – Brandon"
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Kellie Cook

February 19, 2024

5  out of  5
rating by Kellie Cook
"Best customer service, and i call a lot and they still give me the best service every time. Cheapest insurance I have ever had and i get quotes every renewal from other companies just to confirm. Can’t say enough about this office specifically being so thorough and helpful."
We responded:
"Wow, What fantastic feedback Kelly! The Brandon Wine State Farm agent team is so happy to hear we are able to provide you with the customer service we strive to fulfil to all of our good neighbors. Thank you for leaving your kind words."
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Ms.Brantley

February 2, 2024

4  out of  5
rating by Ms.Brantley
"Neda was very kind and quite helpful when I spoke to her."
We responded:
"We are so grateful that you took the time out of your day to share your review about the Brandon Wine State Farm team! Neda will be pleased to hear your kind feedback! Let us know if we can help with anything else. – Brandon"
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Jen P

January 10, 2024

5  out of  5
rating by Jen P
"Due to issues with my previous agent, when I called Brandon's office I did not have high hopes of anyone answering. Neda did answer and was professional and listened to my issue I had with my last agent. She was very responsive when I sent in the needed documentation and rectified my issue within 2 emails on the same day I called. That is what I call great customer service. Great job Neda!"
We responded:
"So happy to hear we were able to provide excellent customer service for your insurance needs. We are happy to have you a part of the Brandon Wine State Farm team. Give us a call if we can help with anything else. "
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Joni Green

January 9, 2024

5  out of  5
rating by Joni Green
"Neda and Ian were both such a pleasure to work with this morning. So friendly and eager to help! Thanks guys!"
We responded:
"Thank you for your review and for acknowledging the service provided by Neda and Ian. We're thrilled to hear that they were both a pleasure to work with and that their friendliness and eagerness to help stood out to you. -Brandon"
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Vivienne Smith

January 9, 2024

5  out of  5
rating by Vivienne Smith
"Ms. Neda did a great job helping me get the information I needed, and did so in a timely manner. Thank you Ms. Neda for providing me with excellent customer service!!!"
We responded:
"Thank you for your wonderful review and for acknowledging Ms. Neda's excellent customer service. We're thrilled to hear that she was able to provide you with the information you needed in a timely manner. -Brandon"
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Weslee

January 3, 2024

5  out of  5
rating by Weslee
"Jonathan Reeves Very professional very knowledgeable Would recommend him to everybody"
We responded:
"Thank you for your positive review and for recommending Jonathan Reeves. We're thrilled to hear that you found him to be both professional and knowledgeable. We appreciate your support! -Brandon"
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Tommy Nguyen

December 19, 2023

5  out of  5
rating by Tommy Nguyen
"Neda did a great job listening to all my questions and helping me make policy changes. She followed up with me in a timely manner on questions that needed other departments' input. It was excellent customer service! Thank you!"
We responded:
"Thank you, Tommy, for brightening our day with your 5-star review! At Brandon Wine State Farm, we’re grateful for your feedback and look forward to serving you for years to come!"